All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 2-4 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 3-15 days of your order date. This may be a little longer for international delivery.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.

You can change your address before the item is shipped by contacting us.

If you do not receive your order, you have to contact us to solve the problem. Depending on the problem, you will be fully or partially refunded.

You can track your order by clicking Order Status in our menu. Then input your tracking code you received in the email once the item has been shipped.

You can change the color of the item ordered by contacting us via Contact Us as long as it is not shipped.

Yes, you can remove the item from your order and get a refund easily before the item is shipped. To do that, please Contact Us. Once it is shipped, you have to wait for it to arrive and then ship it back and ask for a refund.

If your item broke, which does not happen often, and you cannot repair it yourself, you have to contact us. We will then give you instructions whether to ship the item back or if you'll receive a partial refund.

Get in touch with us anytime you need assistance by clicking our conatct page. We are here always to help you out.